GatherUp

GatherUp is an automated review software designed to help agencies and local businesses manage reviews and reputation. It lets you listen, understand and respond to customers across multiple channels.

GatherUp uses AI technology to help you get more out of customer feedback and reviews. With features like AutoReply and Suggested Responses, AI helps you craft personalized messages to respond to positive reviews, all while saving you time.

The platform is designed to work at any scale, from small businesses to large, multi-location companies. Agencies can use white-labeling to offer customized solutions to their clients. Key features include:

• Listen: Email and SMS review requests, review monitoring on over 100 sites, and NPS surveys.
• Understand: Reviews and feedback notifications, performance reporting, and AI-generated insights.
• Engage: AI-assisted review responses, website review display, and 2-way SMS and promotional text messaging.
• Manage & Respond: Respond to feedback and reviews directly from the platform.
• Market Your Reviews: Use review widgets, conversion pop-ups, and social features to boost SEO.

GatherUp makes it easy to collect and manage reviews from multiple sources like Google and Facebook. It can help businesses improve their local search rankings and improve customer satisfaction through targeted feedback and review acquisition.

Pricing tiers are as follows:

• Small Business: $99 per month for a single location.
• Multi-Location: $60 per month per location for 2-100 locations, with tiered pricing for larger scales.
• Agency: Offers white-label reputation management software for clients, with custom pricing plans available.

All tiers include features like automated email and SMS requests, online review monitoring on 100+ sites, NPS surveys and more. Additional features like campaigns, promotional SMS marketing and web-to-text chat widgets are available as add-ons.

GatherUp offers a full suite of review and reputation management tools, making it a good option for businesses looking to improve customer engagement and online presence.

Published on July 12, 2024