One good option is GatherUp. This automated review software is geared for agencies and local businesses that need to manage reviews and reputation across multiple sites. It uses AI technology to personalize responses and comes with features like review and feedback alerts, performance reports and marketing reviews with widgets. Gathering and managing reviews from multiple sources can help you boost your local search rankings and customer satisfaction. Pricing is tiered: Small Business ($99 per month), Multi-Location ($60 per month per location) and Agency (custom pricing).
Another good option is Birdeye. Birdeye is an all-in-one review management and messaging tool geared for multi-location businesses. It's got a wide range of tools to manage your digital presence, including tools to manage reviews on multiple sites, social media and listings. Birdeye also offers AI-powered insights to help businesses understand their customers and drive growth, and it integrates with more than 3,000 CRMs, PMSes and apps. That makes it a good option for businesses that need to scale up for better search engine rankings and customer satisfaction.
If you're interested in Google Business Profile (GBP) management, Merchynt offers a managed service. It includes automated GBP management with AI-powered tools to create and publish posts, respond to reviews and manage GBP Q&As. Merchynt's RoboReply feature lets you send bulk responses to Google reviews for better review management and reputation optimization. It can be useful for small and medium-sized businesses that want to improve local search rankings and customer engagement.
Last, Yext offers a powerful digital presence platform that lets you manage and deliver consistent, accurate and engaging experiences across digital touchpoints. It integrates with more than 200 publishers, including Google and Facebook, to ensure consistent brand information and better search visibility. Yext is geared for multi-location businesses looking to drive foot traffic and engage with local customers, so it can be a good option for businesses that want to improve their online presence and local search rankings.