Bazaarvoice

Bazaarvoice helps brands and retailers tap into the power of user-generated content (UGC) in their e-commerce efforts. The company's platform helps manage UGC at scale, reaching shoppers at every stage of the buying process. By tapping into the voice of the customer, Bazaarvoice helps businesses create better shopping experiences, drive sales and build loyalty.

Some of the key features of Bazaarvoice include:

• Ratings & Reviews: Collect, display and syndicate authentic customer ratings and reviews to drive sales and conversion rates.
• Social Commerce: Convert social content into shoppable experiences that drive sales.
• Product Sampling: Launch products with reviews on day one by collecting UGC from targeted sampling communities.
• Insights & Reports: Get actionable insights to optimize product performance, marketing and customer satisfaction.
• Connections: Respond to customer questions and reviews in real-time across retailers and your own site.

Bazaarvoice helps e-commerce businesses scale their UGC efforts, distribute content to leading retailers and drive revenue through authentic customer reviews. The company's platform is used by more than 12,000 brands and retailers, reaching more than 1.3 billion monthly shoppers. With features like actionable insights and social commerce, Bazaarvoice helps businesses create smarter shopper experiences that drive sales and loyalty.

Bazaarvoice pricing depends on the package you choose:

• Essentials Package: Focuses on basic UGC collection and display with standard support.
• Advanced Package: Adds features like text message review collection, SEO benefits and deeper insights reporting.
• Enterprise Package: Includes full API access, advanced content strategy consulting and customized support for high-degree customization.

Whether you're just starting a UGC program or looking to expand, Bazaarvoice offers a complete solution to supercharge your commerce engine and transform your shopper experiences.

Published on July 11, 2024