If you're looking for a powerful platform to handle user-generated content (UGC) at scale for your e-commerce site, Bazaarvoice is a good option. The company's platform helps brands and retailers use UGC to improve shopper experiences, drive sales and foster loyalty. It can be used to collect ratings and reviews, offer social commerce tools and generate insights and reports to optimize product performance. Bazaarvoice has more than 12,000 brands and retailers using its service, reaching 1.3 billion monthly shoppers.
Another option is Flowbox, which collects UGC from social media sources like Instagram, TikTok and Facebook and provides more advanced analytics and customer reviews management. Flowbox is geared for big e-commerce sites with a lot of UGC and product catalogs, with a customizable and automated approach that can be integrated with existing systems. The company also offers an AI-powered visual search engine and automated media rights requests. It's a more general-purpose UGC management tool.
For an all-in-one option, check out EmbedSocial. The company's platform collects, analyzes and displays customer reviews, photos, stories and social media feeds on your website. It can collect content in real time, use AI for analytics and offer customizable widgets to display content on your site. EmbedSocial integrates with most website builders and eCommerce platforms and offers dedicated support and flexible pricing plans.
Last, StoryStream offers a visual commerce platform that uses UGC, influencer content and social proof across many different channels. It offers tools to manage and distribute visual content, create live video shopping experiences and turn social media links into shoppable storefronts. StoryStream is designed to increase engagement and conversions, so it's a good option for eCommerce brands that want to improve the online shopping experience.