Fera

Fera is a Shopify app that lets you present product and store reviews, photos and videos in a more visually engaging way. The app is designed to help you build trust with customers by offering several ways to validate reviews. It can automatically fetch reviews from Facebook, Google, Amazon and Etsy, and import from CSV files and other suppliers, too.

Fera also offers several ways to manage reviews:

• Photo and Video Reviews: Show customer-submitted content at the top of reviews or in a media gallery widget.
• Multi-Source Reviews: Merge reviews from multiple sources for a more complete picture.
• Reviewer Verification: Give customers confidence that reviewers are real people with prominent verification and profiles.
• Review Moderation: Approve or reject submissions and ask dissatisfied customers to update their reviews.
• Automation: Automatically request reviews, offer discounts and rewards, and use AI for moderation and response help.
• Customization: Control how content is displayed on your site, with the ability to edit images and text.
• Advanced Features: Use product grouping, multi-store syndication, new APIs and customizable templates.
• Integrations: Connect with more than 45 apps to streamline your workflow.

Setup is relatively simple, and you can install Fera on your Shopify, Wix or BigCommerce e-commerce site. The app costs a monthly fee based on the number of order review requests, with several tiers from free to enterprise:

• Free: $0/month, 10 order review requests, 1 admin user, limited customization.
• Startup: $9/month, 100 order review requests, 2 admin users, basic customization.
• Small: $29/month, 1,000 order review requests, 3 admin users, intermediate customization.
• Medium: $99/month, 10,000 order review requests, 5 admin users, advanced customization.
• Large: $299/month, 50,000 order review requests, 10 admin users, all features.
• X-Large: $599/month, 200,000 order review requests, 15 admin users, all features.
• Enterprise: $999/month, 500,000 order review requests, 20 admin users, all features.

Fera is rated 4.95 out of 5 stars by thousands of merchants on the Shopify, Wix and BigCommerce app stores. Customers have praised the app's ease of installation, attractive interface and ability to automate review collection, which can boost social proof and sales.

Published on June 28, 2024