AmplifySMS Alternatives

If you're looking for alternatives to AmplifySMS, Haptik is a good place to start. It's a Conversational CRM that uses Generative AI to manage customer lifecycles across industries. Haptik's features include Gen AI Web Q&A for fast customer support, Gen AI Sales Assistant for personalized buying experience, and Multi-Channel Support for WhatsApp, Facebook Messenger and SMS. These features can help you generate leads, improve customer satisfaction and increase operational efficiency.

Another option is Kommunicate, a customer service automation platform that uses generative AI to automate and optimize customer requests. Kommunicate supports more than 100 languages and can be integrated with multiple channels like websites and mobile apps. Its features include fast and accurate responses, personalized experiences and enterprise-grade security. It's good for companies of any size looking to automate and improve their customer service operations.

For automated customer engagement across multiple channels, Gupshup is a powerful option. It has Bot Studio for creating custom conversational journeys, Agent Assist for boosting agent productivity and a Campaign Manager for running multi-channel campaigns. Gupshup spans the customer journey and is used by more than 45,000 brands, so it's a good option for companies looking to maximize customer lifetime value.

Last, CM.com has a range of platforms designed to help you improve your customer relationships, including an Engagement Platform, Connectivity Platform, Payments Platform and Ticketing Platform. It has AI chatbots for customer support, a Generative AI Engine for fast chatbot setup and a Customer Data Platform for centralizing customer profiles. CM.com offers a single engagement platform to help you create seamless customer experiences, personalize interactions and improve operational efficiency.