Question: Is there a software that provides a single customer view, enabling better decision-making and more effective customer engagement?

If you're looking for software to give you a single customer view that can inform decisions and help you engage with customers more effectively, Tealium is a good option. The customer data platform combines data from all touchpoints and systems and offers real-time data integration and a single customer view. With more than 1300 pre-built integrations and AI capabilities, it can help you understand customers, create targeted engagement strategies and drive growth through data-driven insights.

Another strong contender is Treasure Data, a customer data platform (CDP) that Gartner named a leader in its 2024 Magic Quadrant. It builds a single customer profile by combining historical and real-time behavior with AI-generated predictions. Treasure Data is geared for enterprises and comes with strong data governance, security and compliance tools to help you deliver connected customer experiences across all touchpoints and departments, leading to major business growth and cost savings.

If you're trying to improve customer service, Kustomer is an all-in-one CRM platform that offers a single customer view and AI-powered automations. It includes omnichannel messaging, proactive support and business process automation, for example, so it can help you improve agent productivity and customer satisfaction. Kustomer's AI-powered tools can lower support volume and speed up response times, too, so you can personalize customer interactions.

Last, Insider offers a more powerful customer data platform that combines customer data and uses AI to predict behavior and personalize interactions across many touchpoints. With patented AI and machine learning technology, Insider offers detailed 360° customer profiles, predictive behavior analysis and audience segmentation, so you can drive growth and revenue through more personalized interactions.