Question: Do you know of a platform that provides real-time chat, video chat, and screen sharing capabilities to help resolve customer issues faster?

Zoom

Zoom is an all-purpose collaboration tool that includes video meetings, team chat, phone calls and webinars. It offers instant messaging, file sharing and AI-generated meeting summaries. Zoom is used in many industries, and it offers a range of integrations through APIs, SDKs and webhooks.

ChatBeacon

ChatBeacon is a full-featured digital live chat platform with 24/7 AI chatbot support, live video chat and integration with more than 1,000 apps. It includes tools for live visitor tracking, interactive screen sharing and performance analytics. The platform is designed for multilingual support and offers flexible deployment options.

Vivocha

Vivocha offers a unified customer engagement platform with live chat, click-to-call, co-browsing, video chat and callbacks. Vivocha's platform is designed to improve online sales, productivity and customer satisfaction with easy setup and integration through APIs.

Additional AI Projects

Channel Talk

Automates customer conversations, optimizes support workflows, and routes queries to best-suited agents, freeing up time for more complex customer issues.

Comm100

Unify customer engagement across multiple touchpoints with a personalized, seamless, and efficient omnichannel communication platform.

Zoho SalesIQ

Engage customers proactively across their entire journey with live chat, analytics, and visitor scoring, converting leads with personalized, automated interactions.

SnapCall

Empower customer support teams with asynchronous issue resolution, real-time engagement, and scheduled calls, leveraging AI-driven analysis and summarization for faster resolution.

TalkJS

Add powerful chat abilities to apps with a pre-built UI, customizable design, and out-of-the-box notifications, all in just a few minutes.

Zoom Virtual Agent

Resolves customer problems quickly and accurately, using machine learning and natural language processing to provide personalized answers and reduce support team workload.

Fullview

Monitor and analyze user sessions in real-time, enabling support agents to respond quickly and effectively with live cobrowsing and session replays.

Social Intents

Respond to customers in real-time from popular collaboration tools, leveraging hybrid AI chatbots to automate and escalate conversations as needed.

LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

Intercom

Automate up to 50% of support volume with AI-powered tools, and supercharge your inbox with instant help and accurate answers for 24/7 customer support.

Aivo

Automate and enhance customer interactions across multiple touchpoints with personalized conversations, 24/7 support, and seamless live agent integration.

VideoAsk

Conduct personalized, interactive video conversations with AI-powered video chatbots, async interviews, and multimedia messaging to boost candidate and lead experiences.

Verloop

Automates customer support with personalized, context-aware interactions, 24/7, using Generative AI technology to improve efficiency and customer satisfaction.

LiveChatAI

Automates customer support by answering questions using your website and help center content, reducing support volume by up to 70% and increasing satisfaction.

Quiq

Delivers personalized, accurate customer support through AI-powered assistants, mirroring human-like responses and enabling efficient, asynchronous conversations across multiple channels.

Certainly

Automate customer support with AI-powered responses in 100+ languages, boosting average order value and collecting valuable customer insights.

boost.ai

Automates customer service with personalized, scalable, and secure AI chat and voice bots, offering 24/7 support across all customer touchpoints.

Talkdesk

Automates customer service interactions with AI-driven natural language processing, chatbots, sentiment analysis, and real-time conversation tracking for faster, more accurate responses.

DeepConverse

Automate customer service operations with AI-powered chatbots that engage customers in a personalized and precise way, reducing support costs and improving productivity.

CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

Chatbase

Create custom AI chatbots that provide trustworthy answers, generate leads, and engage users, with advanced analytics and customization options.