Another top contender is Tiledesk, an AI-based platform that automates interactions with chatbots. It's geared for customer satisfaction and comes with features like AI Agent integration, enterprise options and integration with existing tech stacks. Tiledesk's customization options and scalable architecture make it a good fit for companies that want to improve customer service without a big upfront investment.
If you're looking for a more specialized conversational support option, Helpshift has a range of AI-based tools, including Self-Help AI and Agent AI Copilot. Helpshift's platform combines self-service, conversational support and ticketing into one best-in-class customer experience. Its analytics and reporting tools give you insight into support operations so you can optimize them for better efficiency.
Last, consider Tidio, an AI-based customer service platform that makes interactions easier and automates some work. It includes tools like Lyro, a conversational AI chatbot, and Flows, a no-code automation tool. Tidio's libraries of resources and integration abilities make it a good option for companies that want to automate their customer support operations and improve customer satisfaction.