Question: I'm looking for a solution that helps personalize the customer experience through mobile app hospitality solutions.

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TrustYou

If you're looking for a way to personalize the customer experience through mobile app hospitality, TrustYou is a good option. TrustYou's all-in-one guest experience solution includes the Customer Experience Platform (CXP) for survey and review analysis, a Customer Data Platform (CDP) for unified customer profiles, and a chatAI Platform that offers guests personalized suggestions. The AI-powered tools automate guest interactions so hotels can respond to feedback and deliver a better experience, leading to higher customer satisfaction and loyalty.

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Punchh

Another good option is Punchh, an AI-powered customer loyalty and engagement platform for restaurants, convenience stores and retail brands. Punchh helps businesses create omnichannel customer loyalty programs that attract and retain customers, increase frequency and maximize spend. It combines data from multiple sources to deliver personalized campaigns, loyalty programs and mobile app integration, making it a powerful option for customer retention and engagement.

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Haptik

For a more conversational interface, Haptik offers a Conversational CRM that uses Generative AI to handle the customer lifecycle for industries like travel and hospitality. With features like Gen AI Web Q&A for fast customer support, Gen AI Sales Assistant for personalized buying guidance and Multi-Channel Support, Haptik helps businesses improve customer satisfaction and operational efficiency with personalized interactions across multiple channels.

Additional AI Projects

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Quest Labs

Personalize in-app experiences with AI-powered segmentation, generating customized UI, text, and images at scale without requiring engineering resources.

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Qualtrics

Reveals actionable insights across customer, employee, and market research, empowering organizations to make better decisions and fuel growth.

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Khoros

Delivers personalized support experiences through a unified interface combining AI-powered digital concierge, self-service knowledge, and live agent support.

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InMoment

Captures and connects experience data from every touchpoint, generating richer insights and predicting customer intent to empower targeted actions.

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Braze

Orchestrate personalized customer interactions in real-time across multiple channels, using AI-driven data activation and journey optimization to deliver timely, on-brand experiences.

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INSIDE

Delivers personalized customer experiences through AI-driven live chat, messaging, and omnichannel service, enabling proactive and data-driven engagement.

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Dynamic Yield

Creates unique, algorithmically matched content, products, and offers for each customer across multiple digital touchpoints, driving revenue and loyalty.

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MoEngage

Personalize omnichannel marketing efforts with AI-optimized interactions, maximizing ROI and delivering tailored customer experiences across multiple touchpoints.

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Medallia

Uses machine learning to extract key insights from every interaction, spotting trends and prioritizing actions to drive customer loyalty and employee engagement.

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Genesys Cloud CX

Unify customer and employee experiences across touchpoints with AI-driven omnichannel engagement, automation, and end-to-end journey management.

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Quiq

Delivers personalized, accurate customer support through AI-powered assistants, mirroring human-like responses and enabling efficient, asynchronous conversations across multiple channels.

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CleverTap

Unlock deeper customer insights and drive personalized experiences with automated campaigns, data analytics, and experimentation tools.

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Bloomreach

Unifies customer and product data with AI to deliver personalized marketing, product discovery, and content experiences across channels.

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LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

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boost.ai

Automates customer service with personalized, scalable, and secure AI chat and voice bots, offering 24/7 support across all customer touchpoints.

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SoundHound

Enables companies to build custom voice AI platforms with control over user experience and data, improving interactions across various industries.

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CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

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Optimove

Unifies customer data into a single view, enabling personalized marketing experiences and AI-driven optimization across multiple channels.

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Breinify

Automates omnichannel consumer engagement, driving conversions and revenue through strategic personalization across multiple channels and content formats.

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Emarsys

Combines customer data and real-time analytics to deliver personalized interactions across multiple touchpoints, automating and optimizing customer experiences.

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Appier

Predicts and targets high-lifetime-value users, automates campaigns, and optimizes conversions with AI-powered tools for enhanced marketing performance and customer experiences.