Question: I need a way to integrate customer feedback into my existing workflow, what tools can do that?

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CustomerIQ

The first, CustomerIQ, is an AI-based platform for marketing and product teams. It pulls in customer feedback from a variety of sources like Slack, Hubspot, Zendesk and others, analyzes it and scores it. CustomerIQ can extract highlights with AI, filter and search customer feedback, and has tools to align teams, use an AI assistant and edit and collaborate on documents. It's a powerful system for managing customer feedback.

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Canny

Another option is Canny, which is geared specifically for collecting, analyzing and prioritizing feedback to help product teams build roadmaps. Canny can integrate with customer support tools like Autopilot and has AI-based features like Feedback Discovery, Smart Replies and Comment Summaries. You can define your own scoring formula to determine the priority of feature requests and build public or private roadmaps that can be integrated with project management tools like Jira or Asana.

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Enterpret

If you want a more centralized system, Enterpret combines customer feedback from social media, sales calls, support tickets and community forums with adaptive AI models. It offers detailed insights to help you grow your product and has a custom unified feedback taxonomy, powerful semantic search and an intuitive analytics suite. If you want to centralize your customer feedback and get a better idea of what's going on, Enterpret is worth a look.

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Olvy

Last, Olvy is a user feedback management platform that collects and prioritizes feedback from multiple sources, including Slack, Discord, Twitter and Play Store. It can generate summaries with AI, perform thematic analysis and sentiment analysis to help you understand large amounts of feedback data. Olvy's centralized feedback management system and integration with tools like ClickUp, Jira and Zendesk make it a good option for product teams that want to make data-driven decisions and build customer-centric products.

Additional AI Projects

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Sauce

Automates actionable customer insights in under 5 minutes, surfacing key trends and issues through AI clustering, and prioritizing feedback by customer attributes.

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Iterate

Unifies customer insights across teams, providing a single platform for gathering and analyzing feedback to inform customer-centric decision making.

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Dovetail

Centralizes customer data in a single repository, surfacing key moments and common themes to uncover unmet needs and drive data-driven product decisions.

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Cycle

Capture product feedback from multiple sources, automate insights with AI, and collaborate on customer-driven roadmaps in a streamlined workflow.

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Kraftful

Analyzes customer feedback from various sources, surfacing actionable insights, sentiment trends, and pain points to inform product development decisions.

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Fibery

Unify customer feedback from multiple sources, and use AI to identify key insights, prioritize development, and inform data-driven product decisions.

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Feedback Rivers

Unifies customer feedback from multiple sources, providing AI-driven insights and organized Slack channels for actionable customer understanding.

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Gleap

Collects and analyzes customer feedback through visual bug reporting, live chat, AI-powered bot support, and surveys to inform product development and improve user experience.

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Monterey AI

Automates collection, analysis, and action on customer feedback from various data sources, enabling data-driven decisions and optimized product development.

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zenloop

Automates customer feedback analysis, identifying key drivers of satisfaction and dissatisfaction, and triggering targeted actions to improve customer experiences.

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Syncly

Centralizes customer feedback, analyzing sentiment trends and flagging critical issues in real-time, enabling data-driven decisions to improve customer experience.

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Zefi

Consolidates user feedback from multiple sources, automatically categorizing and analyzing it to identify key patterns, trends, and emerging needs.

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Featurebase

Gather and prioritize product feedback with AI-driven duplicate detection, public roadmaps, and integrations to build customer-loved products.

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Qualtrics

Reveals actionable insights across customer, employee, and market research, empowering organizations to make better decisions and fuel growth.

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Medallia

Uses machine learning to extract key insights from every interaction, spotting trends and prioritizing actions to drive customer loyalty and employee engagement.

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Screeb

Unifies product analytics, customer feedback, and in-app messages to deliver better user experiences, driving adoption and conversion rates through data-driven insights.

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Deep Talk

Analyze customer and employee feedback from multiple sources, uncovering sentiment, trends, and patterns to drive business improvements and enhanced satisfaction.

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ChainFuse

Gather and analyze user feedback from multiple sources, categorizing it into actionable insights with AI-powered collection, tagging, and visualization capabilities.

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Qualli

Automates feedback collection, sentiment analysis, and tagging, providing a centralized platform for real-time user insights and informed decision-making.

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SurveySparrow

Engage customers in real-time, gather intelligent insights, and take data-driven actions with AI-powered conversational surveys and automations.