Question: Do you know of a solution that can help increase our customer satisfaction scores by providing 24/7 support and minimizing wait times?

To improve your customer satisfaction scores with 24/7 support and shorter wait times, check out Auralis. This conversational AI platform automates customer support tasks, answering up to 70% of customer inquiries on the fly. It comes with features like in-app messaging, Support CoPilot, Insights Dashboard and Helpdesk Assistant that integrate with your existing help desk software. Auralis supports more than 100 languages and offers agent handoff and multi-lingual support, so it's a good fit for companies looking to expand their customer support operations.

For a flexible and scalable option, Ada offers AI-powered customer service automation. It replaces traditional scripted chatbots with AI-driven customer service, answering more than 70% of service requests. Ada integrates with existing knowledge bases and data from key business systems, so it can provide personalized responses and support more than 50 languages. Its features include voice and email automation, AI coaching and channel expansion across multiple touchpoints, so it's a good fit for many industries.

Last, boost.ai is an enterprise-ready conversational AI solution designed to boost customer satisfaction and automate service. It offers personalized interactions through AI chat and voice bots, and it can handle a high volume of traffic without breaking the bank. boost.ai offers omnichannel consistency and a hybrid approach blending human and virtual agents, so it's a good option for companies looking to take their customer service to the next level.