Question: Can you recommend a customer experience automation platform that helps retail brands increase loyalty and revenue?

Linc

If you're looking for a customer experience automation platform to improve customer loyalty and revenue for your retail brand, Linc is a good option. Linc is a Gen 3 platform that uses conversational AI to automate simple issues so human agents can focus on more complex problems. It also offers order support, cross-channel conversations and the ability to recognize brand-specific terminology, which can help improve operational efficiency and customer satisfaction scores by handling more than 85% of customer service requests.

DigitalGenius

For e-commerce companies, DigitalGenius offers an AI-powered customer service automation platform that offers customers immediate and personalized help through conversational and visual AI. It can integrate with a variety of platforms, including shipping carriers and loyalty programs, to quickly answer customer questions and proactively resolve problems. That can lower resolution times, improve loyalty and improve the overall customer experience.

Additional AI Projects

Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.

Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.

Genesys Cloud CX

Unify customer and employee experiences across touchpoints with AI-driven omnichannel engagement, automation, and end-to-end journey management.

Airkit.ai eCommerce

Code-free AI agents answer 90% of customer inquiries 24/7, providing personalized and seamless experiences, while proactively resolving issues and integrating with eCommerce tools.

Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

Khoros

Delivers personalized support experiences through a unified interface combining AI-powered digital concierge, self-service knowledge, and live agent support.

LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

Conversica

Automates lead qualification and engagement with human-like conversations, uncovering hidden revenue opportunities and amplifying resources across the customer lifecycle.

boost.ai

Automates customer service with personalized, scalable, and secure AI chat and voice bots, offering 24/7 support across all customer touchpoints.

Talkdesk

Automates customer service interactions with AI-driven natural language processing, chatbots, sentiment analysis, and real-time conversation tracking for faster, more accurate responses.

Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

Vee24

Unifies online and offline interactions with omnichannel video chat, cobrowsing, and chatbots, providing personalized customer experiences and driving conversions.

Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

Siena

Delivers personalized, empathetic customer experiences through human-like understanding, omnichannel management, and contextual insights, improving response and resolution times.

INSIDE

Delivers personalized customer experiences through AI-driven live chat, messaging, and omnichannel service, enabling proactive and data-driven engagement.

Ultimate

Automates over 60% of customer support requests across multiple channels, delivering faster response times, improved efficiency, and personalized interactions.

Ometria

Unifies customer data, enabling advanced segmentation and targeted cross-channel campaigns with AI-driven insights for personalized experiences and sustainable revenue growth.

Retail Rocket

Develops personalized marketing strategies using AI-driven customer segmentation, intelligent communication timing, and real-time product recommendations to maximize customer lifetime value.

Verloop

Automates customer support with personalized, context-aware interactions, 24/7, using Generative AI technology to improve efficiency and customer satisfaction.

Inbenta

Automates customer interactions with 95% accuracy, using AI to interpret intent and respond accordingly, while providing personalized and efficient support.

CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

VOC AI

Automate over 50% of customer questions with accurate answers, and gain deep insights into customer sentiment to drive business improvement.