Question: Do you know of a platform that offers personalized product recommendations and answers customer questions in a conversational AI manner?

DigitalGenius is an AI-powered customer service automation platform for ecommerce companies. It offers immediate support and personalized help for pre- and post-purchase questions through conversational and visual AI. It can be deeply integrated with a variety of platforms, automate customer service work, and use proactive AI to spot and fix problems before they become problems. It's a powerful way to improve customer satisfaction and loyalty.

Another option is Certainly, an all-in-one AI chatbot platform that can help businesses across industries to improve customer engagement. It combines Generative AI and Conversational AI to automate work, scale support operations and handle common customer support requests. Features include multilingual support, product recommendations and integrations with platforms like Shopify and Zendesk, making it a flexible option for improving customer interactions.

Haptik is a Conversational CRM that uses Generative AI to handle customer lifecycles in a variety of industries. It offers tools for fast and accurate customer support, personalized buying advice and efficient agent interactions. Haptik's platform spans multiple channels of engagement and offers enterprise-level security, making it a powerful option for businesses looking to improve customer satisfaction and operational efficiency.

Last, Rep AI is an AI chatbot that integrates with Shopify to improve eCommerce and revenue. It can handle a lot of support requests, provide personalized advice and product recommendations, and even predict and proactively contact customers. With its ability to integrate with other eCommerce tools and offer AI-powered insights, Rep AI is a good option for eCommerce businesses.