Question: Can you recommend a conversational AI that automates customer support tasks and reduces support costs?

Forethought is a full-featured AI-powered customer support system that automates mundane tasks, improves resolution rates and lowers support costs. It includes tools like Solve for automated responses, Triage for ticket routing, Assist for agent productivity and Discover for workflow improvements. Forethought integrates with big helpdesks like Zendesk, Salesforce and ServiceNow, so it's a good fit for e-commerce, SaaS and FinTech businesses.

Another good choice is Ada, which replaces canned chatbots with AI-powered customer service. Ada handles more than 70% of customer inquiries, offering personalized answers and integrating with existing knowledge bases. It supports many languages and offers AI coaching for better performance, and it can save you a lot of money and boost customer satisfaction.

Auralis offers 24/7 support and can handle up to 70% of customer requests immediately. It's got in-app messaging and multilingual support, and it integrates with existing help desk software. Auralis can lower handle time and boost customer satisfaction, and it's good for businesses of all sizes.

Verloop is another powerful conversational AI system for automating customer support. It offers automated chat and voice support, agent empowerment tools and multilingual support. Verloop.io deflects a big fraction of support requests, speeding up response times and boosting customer satisfaction across many industries.