Question: Is there a solution that helps marketing and development teams collaborate to improve customer experience and increase revenue?

If you're looking for a tool to bridge the gap between marketing and development teams, CustomerIQ is a powerful AI-powered platform that collects, analyzes and quantifies customer feedback from many sources. With native integrations and API connections to more than 1,000 applications, it can use AI to extract highlights, filter and search. The platform is designed to help teams to get a handle on customer data, figure out what customers want in features and prioritize work to maximize revenue.

Another option is InMoment, which offers a customer journey view by collecting and connecting unstructured and structured experience data from many sources. Its AI-powered surveys, reputation management and advanced analytics tools let teams take specific actions to address customer experience issues, leading to revenue growth and profit improvements.

If you prefer a more conversational interface, Conversica offers a Conversational AI platform for revenue teams. It uses sophisticated AI models to simulate human conversation, engage and qualify leads, and handle multilingual and omnichannel conversations. The platform is designed to qualify leads, reactivate opportunities and improve customer retention.

Last, Qualtrics offers insights across customer, employee and market research to help companies turn data into personalized experiences. With tools like Conversational Feedback and Text Analytics Insights, Qualtrics lets companies gather and analyze data to improve customer and employee experiences, and ultimately drive business results.