If you're looking for a platform that integrates with your CRM and provides advanced call analytics to optimize your sales process, Invoca could be a good choice. It provides a wide range of features including call tracking, AI-powered conversation insights and agent call scoring. The tools can help businesses squeeze more revenue out of phone calls and integrate with martech tools to boost CRMs and CDPs.
Another good candidate is Gong, a Revenue Intelligence platform that uses AI to help sales teams work more efficiently and effectively. It records conversations to provide insights on coaching opportunities, customer voice and pipeline performance. Gong supports more than 70 languages and many CRM tools, so it's good for big and complex sales teams.
For those who want a sales engagement platform with a lot of power, Kixie offers features like Multi-line Power Dialer, Team SMS and Conversation Intelligence. It integrates with more than 25 leading CRMs and offers real-time reporting and performance analysis, so teams can optimize sales and customer interactions.
Last, Infinity offers a call analytics tool that links customer journeys to phone calls, so businesses can make more informed decisions. It offers call tracking and conversation analytics, and it integrates with more than 45 technology providers, which can help you get more out of your marketing campaigns and sales operations.