Question: I'm looking for a platform that helps sales teams analyze customer conversations and identify key trends and pain points.

If you want a platform to analyze sales team members' conversations with customers and spot trends and pain points, Gong is a top contender. Gong is a Revenue Intelligence platform that uses AI to analyze customer interactions by phone, web conferencing, text message and website interactions. It's got modules like Forecast for setting sales targets, Engage for AI-powered sales automation and Gong Insights for more detailed data. It's designed to improve revenue operations, with opportunities for coaching and pipeline performance analysis, and it can be integrated with a variety of CRM tools for a smooth transition.

Another contender is Revenue.io, an AI-powered sales engagement and conversation intelligence platform. It provides real-time guidance and automation to help reps do their best work. Revenue.io includes automated sales engagement, AI-powered coaching, follow-up email automation and rapid rep ramp-up. It integrates with Salesforce and offers custom pricing to help reps and track marketing calls. The platform's real-time coaching and deep analytics help managers see what reps are doing and optimize productivity.

If you want a more focused approach, check out Chorus. This Conversation Intelligence platform uses 14 proprietary machine-learning technology patents to record and analyze customer conversations, including calls, meetings and emails. Chorus offers automatic capture and analysis of customer communications, win/loss analysis and integrated intelligence from ZoomInfo. It can be used for call coaching, training and enablement so teams can better understand and improve their sales approach.

Last, Aviso offers a full Revenue Intelligence platform to help GTM teams reach their revenue goals. It combines AI-powered features for predictive forecasting, pipeline management and conversational intelligence. Among the benefits: a substantial increase in deal win rates and revenue forecasting accuracy. Aviso's mobile app offers a command center for revenue teams on-the-go, so they can make data-driven decisions and integrate with top-selling tools.