Question: I'm looking for a solution that offers 24/7 customer support without the need for hiring and training staff.

If you're looking for a solution that offers 24/7 customer support without the need for hiring and training staff, Auralis could be a great option. Auralis is a conversational AI designed to automate customer support tasks, answering up to 70% of customer requests instantly and consistently. It offers 24/7 support in over 100 languages and integrates with existing help desk software to improve customer satisfaction and lower handle time.

Another option is Haptik, a Conversational CRM that uses Generative AI to transform customer lifecycle management. It offers tools like Gen AI Web Q&A for fast customer support, Gen AI Sales Assistant for personalized buying guidance, and Multi-Channel Support across WhatsApp, Instagram Direct, and more. Haptik helps businesses generate leads, improve customer satisfaction, and increase operational efficiency, making it suitable for a wide range of industries.

Ada is also an option. This AI-powered customer service automation platform replaces traditional scripted chatbots and can automatically resolve more than 70% of customer inquiries. It integrates with existing knowledge sources and data from key business systems, providing personalized responses and support across multiple channels like web, mobile, and SMS. Ada has achieved impressive results, including a 2x increase in automated resolution rate and significant cost savings.