If you're looking for another Zoom Virtual Agent alternative, Verloop is worth a look. Verloop.io is a conversational AI platform that automates customer support. It includes features like automated chat and voice support, agent empowerment tools, and contextual conversations. The platform can deflect a high percentage of support requests, unloading the workload from live agents and improving customer satisfaction.
Another contender is boost.ai. This enterprise-focused conversational AI solution lets you personalize customer interactions with AI chat and voice bots. It's designed to scale and secure with easy integration into existing infrastructure, so it's good for high traffic while keeping costs low. boost.ai also offers a hybrid approach that combines human and virtual agents for the best of both worlds.
If you need to integrate with existing live chat software, My AskAI is another option. This AI-powered customer support agent integrates with Intercom, Zendesk and HubSpot to deflect up to 75% of support requests. It can respond 24/7, hand over requests to humans and automatically categorize issues, and is a good way to improve customer satisfaction and cut support costs.
Last, DeepConverse offers an AI-powered platform that automates customer service. With features like ticket automation and interactive guides for troubleshooting, DeepConverse can dramatically reduce support costs and improve efficiency. It works with multiple channels and has a cognitive answer engine for fast results, so it's good for businesses of all sizes.