If you're looking for a Voicepanel alternative, CustomerIQ is a great choice. It's an AI-powered platform for gathering, analyzing and quantifying customer feedback from multiple sources. With native integrations to Slack, Hubspot, Zendesk and more, CustomerIQ offers AI-powered highlight extraction, filtering and search. This means teams can easily organize and understand customer data, prioritize actions and drive revenue through data-driven insights.
Another powerful alternative is Pulse Insights, which offers advanced contextual feedback and preference capture. It offers high-volume insights through contextual microsurveys, omnichannel collection and powerful integrations. This platform is great for enterprises looking to advance digital servicing, marketing and customer experience, with the ability to scale and offer AI-driven insights to inform next best actions and strategic playbooks.
Iterate is also a strong contender for a replacement. It centralizes customer feedback across product, marketing and sales teams with in-app mobile surveys, email surveys and embedded website surveys. The AI-powered Research Assistant analyzes text responses to determine sentiment and identify key topics, with advanced filtering and segmentation tools for deeper analysis.
If you want to synthesize and analyze feedback more broadly, check out Kraftful. It gathers and analyzes feedback from reviews, surveys, calls and support tickets, with sentiment analysis and AI-powered interviews. Kraftful integrates with common services like iOS and Android app reviews, Google Meet and Intercom, and offers robust feedback synthesis and project management features to help you improve product development.