Maze

Run user research at scale and speed with AI-boosted tools, supporting various methods, including prototype testing, surveys, and interview studies, to inform product development.
User Research Product Development Customer Feedback Management

Maze is a user research platform that helps you get user insights at the speed of product development. With an intuitive builder and AI-boosted tools, teams can run product research at scale and throughout the development process.

Maze supports a variety of research methods, including:

  • Prototype Testing: Test usability on prototypes before you write a line of code.
  • Website Testing: Run usability studies on live websites to see how people really use them.
  • Card Sorting: Discover how people think about your product to guide navigation and information architecture.
  • Surveys: Measure customer satisfaction and gather feedback.
  • Interview Studies: Conduct moderated research studies with Maze's AI-powered tools to find the right participants and extract insights.

Maze also comes with a global participant panel so you can quickly find thousands of participants. You can recruit participants with Amplitude cohorts or by URL to save time.

Some other features include:

  • Automated Analytics: Create visually appealing, customizable reports to share with your team.
  • Usability Metrics: Measure path analysis, heatmaps and video recordings to improve product usability.
  • Templates: Use a growing library of research templates to build studies and get insights faster.
  • AI Features: Use AI to optimize survey questions, follow up on answers and detect bias.

Maze has enterprise-level security features, including encrypted transmission, access controls and GDPR compliance, to protect customer data.

Pricing isn't disclosed, but you can schedule a demo to learn more about how Maze can help you speed up innovation and product launches. With its broad feature set and AI-boosted tools, Maze is a good fit for teams that want to iterate on their user research and product development processes.

Published on June 9, 2024

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