If you're looking for a User.com alternative, MoEngage is a good option. It's an AI-powered customer engagement platform that's designed to personalize interactions and maximize return on investment across multiple channels. With features like customer insights, omnichannel communication and real-time transactional alerts, it's geared for enterprise brands in industries like e-commerce and retail.
Another good option is Dotdigital, which unifies data for personalized, multichannel marketing. It includes tools for email marketing, SMS, website personalization and live chat, along with real-time performance monitoring. Its data enrichment technology offers a single customer view, so you can create sophisticated customer journeys and target messages accordingly.
For retail and e-commerce businesses, Bloomreach uses real-time data and AI to personalize marketing and product discovery. It has a broad range of tools for email marketing, web personalization and SEO, which can automate SEO and optimize marketing campaigns. The company's customer data engine is designed to personalize interactions and drive profitable growth.
Last, Braze is another major contender that uses AI for real-time interactions across many channels. It offers data activation, journey orchestration and cross-channel messaging that can span email to WhatsApp. It's designed to be highly scalable and secure, and it's good for a range of industries, including retail and finance.