Related Digital

Leverage AI-assisted tools to personalize customer interactions across multiple channels, automating campaigns and merging data from various sources for a unified experience.
Customer Journey Mapping Personalized Marketing Cross-channel Analytics

Related Digital also offers a range of digital marketing tools designed to help you better manage and personalize interactions with customers. The company uses AI to improve communication, automate campaigns and merge customer data from different sources.

RMC 2.0, the new version of Related Digital's panel, offers new ways to handle online and offline data sources. Among the features:

  • AI-assisted Mobile/Website Push Notifications: Use AI to create compelling titles and subtitles for push notifications.
  • Cross-channel Analytics: Merge customer data from multiple sources to personalize interactions across multiple channels.
  • Automation Programs: Manage channels and automate campaigns from a single interface.

Other tools include:

  • Email Marketing: Create personalized email dialogues with AI and machine learning.
  • Mobile Marketing: Expand channels with push, SMS and geo-fencing.
  • Customer Data Platform: Merge data from multiple sources for a single customer profile.
  • Product Recommendation: Offer customers product recommendations.
  • Web Personalization: Provide customized real-time web experiences.
  • Customer Journey Manager: Create targeted, multichannel campaigns.

The platform lets you build a consistent and personalized customer experience across multiple channels, from initial contact to post-purchase interactions. With the advanced analytics and AI-powered tools, Related Digital says it can help you generate more leads, convert more customers and keep customers longer.

You can use tools like the Customer Journey Manager to figure out customer preferences and behavior so you can set up personalized scenarios. The interface is designed to be easy to use to gather data and segment it, and the results can be useful for targeted marketing.

Related Digital is geared for companies that want to improve customer engagement and marketing efficiency. It's a more powerful and integrated option for digital marketing challenges.

Published on June 27, 2024

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