Stonly Alternatives

If you're looking for a Stonly alternative, Helpshift is a top choice. It has a broad range of AI-powered tools to improve customer service, including Self-Help AI, Language AI and AI-powered article recommendations. The service also automates interactions with AI chatbots and offers detailed analytics and reporting tools to measure performance. Its tiered pricing plan means it's adaptable to businesses of different sizes.

Another good choice is Forethought, which is geared toward automating mundane tasks and improving resolution rates. With tools like Solve for basic questions, Triage to assess intent, and Assist to generate AI-powered ticket summaries, Forethought can help agents work more quickly. Forethought integrates with popular helpdesks like Zendesk and Salesforce, and it promises big returns on investment and better productivity.

My AskAI is another option. It integrates with your existing live chat tools like Intercom and Zendesk, deflecting up to 75% of support requests. It also offers 24/7 AI answers, customizable chatbots and multichannel support, making it a good option for improving customer support efficiency without disrupting operations.

If you're looking for a more accessible option, Help Scout has AI-powered tools to automate mundane work and improve interaction quality. With tools like AI Drafts, AI Answers and AI Summarize, Help Scout can help support teams focus on complex and personal interactions, too, making it a good alternative.