Simla Alternatives

If you're looking for a Simla alternative, Engati is another good option. It's a conversational AI chatbot platform that spans multiple digital channels, including WhatsApp and Instagram, and that can be integrated with Shopify and other e-commerce tools. Engati's features include omnichannel engagement, low-code bot building and multilingual conversations, so it can be used in a variety of ways to help you improve customer experience and reduce communication complexity.

Another good option is Haptik. The company's Generative AI-powered platform is designed to help companies manage customer lifecycles across different industries. It offers tools like Gen AI Web Q&A for fast customer support and Gen AI Sales Assistant for personalized purchasing guidance. Haptik offers customer engagement across multiple channels, including WhatsApp and Instagram Direct, and offers analytics to track performance, which could help you improve customer satisfaction and internal operations.

Whautomate is another option. It's a multi-channel customer engagement and automation platform that integrates with services like WhatsApp, Shopify and WooCommerce. Whautomate offers chatbots, team inboxes, marketing campaigns and workflow automation, and can be used to manage customer service requests across multiple channels. The company promises to boost sales and engagement, and offers a 7-day free trial for new customers.