Wati

Personalize customer communication and automate marketing, sales, and support with targeted broadcasts, no-code chatbots, and shared team inboxes.
WhatsApp Business API Automated Marketing Customer Service Automation

Wati is a WhatsApp Business API solution that helps businesses grow by personalizing communication and automating marketing, sales, service and support. With over 8,000 customers in 100 countries, Wati makes it easy for small and medium-sized businesses to connect with customers on WhatsApp.

Wati's features help you engage with your customers:

  • Broadcast: Send targeted WhatsApp messages to large groups so you can stay in touch with customers and build relationships that drive future sales.
  • Chatbots: Build no-code chatbots to respond to common customer requests in real time, automating personalized responses and increasing sales conversions.
  • Shared Team Inbox: Manage multiple customer conversations in one inbox, with pre-built tools to deliver top-notch support.

Pricing tiers are designed to fit your business needs:

  • Growth: $39/month (5 users, additional users at $12/month)
  • Pro: $79/month (5 users, additional users at $24/month)
  • Business: $229/month (5 users, additional users at $69/month)

Wati is great for businesses in education, marketing agencies, sales teams, customer support, e-commerce and healthcare. Integrations with Zoho CRM, Shopify, WooCommerce and HubSpot mean you can connect easily.

Wati's real-time updates and customizable notifications help keep your customers trust, and Wati's chatbot library and Wati Academy resources help you get up and running. The platform is highly customizable, making it great for businesses of all sizes. Whether you're handling customer conversations, sending bulk messages or need more advanced automation tools, Wati has everything you need to take your WhatsApp marketing to the next level.

Published on July 1, 2024

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