Question: Is there a platform that integrates with WhatsApp and enables multiple team members to manage customer support and responses?

If you want a platform that integrates with WhatsApp and lets several team members handle customer support and responses, Omnichat is a good option. Omnichat is an omnichannel messaging platform that aggregates messages from WhatsApp, Facebook, Instagram, WeChat, LINE, and website live chat for customer service, marketing and sales. It's an official WhatsApp Business Solution Provider integration partner and offers features like marketing automation, sales conversion and social CDP for personalized messaging. Omnichat also offers multiple pricing tiers to accommodate different business needs.

Another powerful option is AiSensy, a WhatsApp engagement platform that lets companies send promotional messages, automate notifications and respond to customer support questions through the official WhatsApp Business API. AiSensy offers unlimited user broadcasting, live chat with multiple agents and drag-and-drop chatbots. It integrates with CRMs, payment gateways and e-commerce platforms, and offers real-time analytics to track campaigns. This platform is best suited for businesses looking to increase WhatsApp engagement and conversions.

Wati offers a WhatsApp Business API solution for small to medium-sized businesses. It includes a broadcast feature for targeted campaigns, a no-code chatbot tool for automated responses, and a shared team inbox for collaborative support. Wati integrates with Zoho CRM, Shopify, WooCommerce and Zapier, and offers pricing tiers to accommodate different business needs. With more than 8,000 customers in 100+ countries, Wati is a reliable option for businesses looking to use WhatsApp for customer communication and sales.

Last, Libromi offers an AI-powered, no-code chatbot builder and automation platform for WhatsApp. It includes features like WhatsApp eCommerce integration with Shopify and WooCommerce, bulk messaging, and a team inbox for managing customer interactions and sales. Libromi integrates with more than 1,500 apps through integrations like Zapier, Pabbly and Make.com, and offers official WhatsApp Business Integration for added credibility. It offers multiple pricing tiers to accommodate different business sizes, making it flexible for a variety of needs.