Yalo

Automate and personalize conversational commerce flows to drive sales and customer engagement through messaging apps like WhatsApp.
Conversational Commerce Customer Engagement E-commerce Optimization

Yalo is a conversational commerce platform that helps businesses sell more and build strong relationships with customers through messaging apps like WhatsApp. It includes a range of tools to create conversational commerce flows, engage with customers, sell products and analyze results.

Among Yalo's features are:

  • Flow Builder: Design, launch and test conversational commerce flows with a few clicks.
  • Engagement: Start high-quality conversations with customers through personalized mobile marketing campaigns.
  • Commerce: Sell products and expand customer reach with a native conversational commerce solution.
  • Sales Desk: Hand shoppers off from chat to human agents on WhatsApp.
  • Analytics: Optimize conversational strategies and maximize sales with a unified view of customer interactions.
  • GenAI: Use generative AI for more sophisticated and personalized customer conversations.
  • Clouds: Modernize business ecosystems with Yalo's cloud-based solutions.

Yalo is designed to improve customer experiences through personalization, automation and scalability. It's particularly useful for B2B consumer goods companies, which can have complex sales and customer service interactions.

Case studies with companies like Bayer, Nestlé and Coca-Cola FEMSA show how Yalo can increase sales and improve customer engagement. You can schedule a demo to see how Yalo can help you advance your conversational commerce strategy and improve your return on investment.

Yalo's platform is designed to be easy to use, so both technical and nontechnical people can use it. The different modules and tools let businesses create, track and optimize their conversational commerce experiences to drive growth and deepen relationships with customers.

Published on July 3, 2024

Related Questions

Tool Suggestions

Analyzing Yalo...