Question: I'm looking for a conversational commerce solution that helps personalize customer interactions and increases sales.

If you need a more powerful conversational commerce foundation that can personalize interactions and generate sales, Yalo is a good option. Yalo's suite of tools includes a conversational flow builder, marketing campaign manager and sales analytics dashboard, and it's tightly integrated with messaging apps like WhatsApp. Generative AI and cloud-based services make it particularly useful for businesses with complex sales, like financial services or insurance, where strong customer relationships are key to growth.

Another top contender is iAdvize, an e-commerce focused service that uses generative AI to improve customer satisfaction, automate shopping assistance and boost conversions. With integrations with Shopify, Zendesk and Google Analytics, iAdvize offers 24/7 personalized shopping assistance and is a good option for businesses that want to scale customer interactions.

If you want to personalize buyer journeys, Drift offers a conversational AI foundation that learns from buyer interactions. With tools like revenue orchestration and native integrations, Drift helps marketing, sales and service teams generate high-quality leads and convert them at a higher rate. It offers several pricing tiers for businesses of different sizes and scale.

Last, Gupshup offers a more general-purpose conversational engagement foundation that automates customer acquisition, marketing, commerce and support on 30+ messaging channels. With tools like Bot Studio, Agent Assist and Campaign Manager, Gupshup helps businesses in industries like retail and BFSI maximize customer lifetime value and lower service costs.