Salesforce Commerce Cloud

Salesforce Commerce Cloud is a full ecommerce platform that can help you get to your goals faster and automate more with the power of artificial intelligence (AI). With the power of Einstein, the #1 AI CRM, you can natively integrate your commerce experiences with sales, service and marketing apps. This platform is great for companies that want to transform their ecommerce experience across every touchpoint with customers.

Salesforce Commerce Cloud provides a number of features to support your commerce operations:

• Digital Storefronts: Choose from a variety of digital storefront templates or go fully headless or hybrid to meet your business needs.
• Commerce AI for Merchants: Use conversational AI to automate workflows and make it easier to set up storefronts, grow business and more.
• Commerce Intelligence: Get more done with advanced merchant dashboards and AI insights that help you run your business better.
• Order Management: Automate distributed order management for seamless, transparent fulfillment and 5-star service.
• Embedded Commerce Apps for CRM: Bring digital commerce into your sales, service and marketing apps to increase revenue at every touchpoint with customers.
• Customer Acquisition and Loyalty Tools: Provide personalized experiences across all digital channels to build lasting loyalty.

Salesforce Commerce Cloud has achieved a 99.99% historical uptime, which means your business stays up and running for a large customer base. According to customer results, they've seen a 29% increase in digital revenue by moving away from legacy channels, and 27% faster automation with Einstein.

If you're looking to scale commerce with confidence, Salesforce Commerce Cloud is great for companies of all sizes who want to take their ecommerce to the next level. With a trusted platform that's been a Leader in the Gartner Magic Quadrant for Digital Commerce for eight years, you can have confidence in expert guidance and support to help you get the most out of your investment and prepare for a future with AI.

Published on July 2, 2024