If you want to automate and scale your ecommerce operations with AI, Salesforce Commerce Cloud is a great option. This all-in-one platform uses AI to automate many tasks, streamline order fulfillment and improve customer experiences. With tools like conversational AI, commerce intelligence and AI insights, it can help businesses boost digital revenue 29% and accelerate automation 27%. It also works closely with Salesforce's CRM and other marketing and service apps, so it's a good option for businesses of all sizes.
If you need a flexible and scalable option, Adobe Commerce (Magento) is also worth evaluating. This platform supports both B2B and B2C sites and marketplaces, with centralized management and fast storefront deployment. Key features include AI-powered personalization tools, auto-scaling and API-first developer tools for custom app development. It also works with Adobe Experience Cloud solutions for better customer insights, making it a good option for businesses of all sizes.
Last, Bloomreach combines real-time customer and product data with AI to power personalized marketing and product discovery. Its AI, Loomi, is geared to optimize customer journey touchpoints and key performance indicators. The platform offers a variety of tools for email marketing, web personalization and SEO, so it's a good option for automating SEO, optimizing marketing campaigns and improving multichannel customer experiences.