If you're looking for a conversational commerce platform that shines on messaging apps like WhatsApp, Yalo could be a good option. Yalo provides a full range of tools to manage conversational commerce flows, engage customers and measure sales strategy effectiveness. That includes tools like a Flow Builder for designing and testing conversational flows, personalization for mobile marketing campaigns, and native conversational commerce integrations. Yalo's generative AI and cloud-based approach also makes it particularly useful for B2B consumer goods companies that have complicated sales and customer service interactions.
Another powerful option is Gupshup, which lets you engage customers through a variety of channels, including WhatsApp. Gupshup's platform includes an AI-powered chatbot builder, Bot Studio for custom conversational journeys, Agent Assist to boost agent productivity, and a Campaign Manager for multichannel campaigns. It's designed to maximize customer lifetime value and lower service costs, so it's a good option for businesses that want to automate customer acquisition and support.
Last, Libromi is a no-code chatbot builder and automation platform for WhatsApp that also integrates with e-commerce sites using Shopify and WooCommerce. It offers bulk messaging, team collaboration and official WhatsApp Business Integration, so it's good for businesses of any size that want to manage customer interactions and sales directly in WhatsApp.