AiSensy

Automate and scale WhatsApp customer engagement with broadcast promotions, live chat, smart chatbots, and real-time analytics for boosted conversions.
WhatsApp Business Solutions Customer Support Automation Conversational Commerce
AiSensy screenshot thumbnail

AiSensy is an all-in-one WhatsApp engagement platform that helps businesses send promotional messages, automate notifications and resolve customer support issues. It uses the official WhatsApp Business API to ensure a reliable and scalable communication with customers.

AiSensy features are designed to boost engagement and conversion:

  • Broadcast Promotional Offers: Send messages to an unlimited number of users, ideal for promotional campaigns.
  • Live Chat: Multiple agents can handle customer support on the same WhatsApp business number.
  • Smart Chatbots: Create and monitor automated conversations with a drag-and-drop interface.
  • Automate Notifications: Integrate with CRMs, payment gateways and e-commerce platforms like Shopify and WooCommerce.
  • Real-Time Analytics: See campaign performance, such as read, replied and clicked rates, to retarget.
  • Multi-Agent Live Chat: Route chats by tags, campaigns and attributes for better agent assignment.
  • Sell Products on WhatsApp: Use WhatsApp catalogs and carts to drive orders directly.
  • WhatsApp Payments: Accept payments directly on WhatsApp with supported payment gateways.

AiSensy also lets you run click-to-WhatsApp ads on Facebook and Instagram, run retargeting campaigns and smart auto-segregate broadcast audiences. More than 50,000 businesses use the service in 52 countries.

Pricing tiers are as follows:

  • Basic: ₹999 per month (₹899 per month if you pay annually), with unlimited users, 1000 free service conversations and multi-agent live chat.
  • Pro: ₹2399 per month (₹2159 per month if you pay annually), with features like campaign scheduling, click tracking and smart agent routing.
  • Enterprise: Custom pricing for large brands with 500,000+ users, with unlimited tags, attributes and dedicated account management.

A no-code chatbot builder is available as an add-on for ₹1,999 per month.

AiSensy is a good option for businesses that want to supercharge their WhatsApp engagement, conversions and customer support. Its features and tiered pricing make it a good option for marketers and entrepreneurs.

Published on July 14, 2024

Related Questions

I'm looking for a way to send promotional messages to a large number of customers on WhatsApp, can you suggest a solution? Is there a platform that integrates with WhatsApp and enables multiple team members to manage customer support and responses? How can I automate notifications and integrate with my CRM and e-commerce platforms on WhatsApp? Can you recommend a WhatsApp business solution that provides real-time analytics and campaign performance tracking?

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