Question: How can I automate notifications and integrate with my CRM and e-commerce platforms on WhatsApp?

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AiSensy

AiSensy is a full-featured WhatsApp engagement platform that lets businesses send promotional messages, automate notifications and respond to customer support requests through the official WhatsApp Business API. It offers unlimited user broadcasting, live chat with multiple agents, automated notifications that can be integrated with CRMs and e-commerce systems, and real-time analytics to measure campaign performance. AiSensy lets you sell products on WhatsApp, accept payments and run retargeting campaigns, with tiered pricing plans for different business sizes.

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Vepaar

Another good option is Vepaar, which marries WhatsApp messaging with CRM and e-commerce tools. Vepaar lets you manage customer interactions with personalized responses and customizable quick replies, set up online stores, manage inventory and create custom checkout pages. It also offers live support, Facebook community groups and scheduled demos, and integrates with Google Chrome extensions, Facebook and Zapier, so it's a good option for managing customer interactions and online sales.

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Whautomate

If you want to go more automation-first, Whautomate offers a multi-channel customer engagement platform that integrates with a range of services including WhatsApp, Stripe, OpenAI, Telegram and e-commerce services like Shopify and WooCommerce. Whautomate lets you create chatbots, automate workflows, manage inventory and subscriptions and run marketing campaigns from one unified interface, with a promise of a "substantial increase in engagement and productivity."

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Libromi

Libromi is another powerful tool for managing customer interactions and sales on WhatsApp. It comes with a no-code chatbot builder and integrates with Shopify and WooCommerce for sales directly within WhatsApp. Libromi offers bulk messaging, team inboxes and native integration with more than 1,500 apps, as well as official WhatsApp Business Integration and support for earning the Verified Green Tick Mark. Its pricing plans vary depending on business size and needs, so it's a good option for automating and improving WhatsApp-based customer communication.

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Wati

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WAPlus CRM

Streamline WhatsApp communications with automated responses, scheduled messages, and customizable tabs, while integrating with popular CRM systems for a unified view.

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Clickatell

Deliver personalized customer interactions, boost loyalty, and drive revenue through automated and AI-powered chat commerce and messaging channels.

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charles

Automate WhatsApp marketing with intuitive journeys, campaigns, and commerce tools, driving revenue and customer engagement through personalized interactions.

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SleekFlow

Automates customer interactions across multiple channels with personalized workflows, capturing leads and data, and offering a unified customer view.

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Peach

Create WhatsApp-native apps without coding, reducing friction in user journeys, and enabling various actions within the chat window.

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DashCX

Centralize and automate WhatsApp sales chats for teams, streamlining lead qualification, performance monitoring, and customer engagement to boost revenue and sales performance.

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WhatsHook

Automate WhatsApp messages with precision, using smart autoreplies, rich media, and contact management to respond quickly and consistently to customers.

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MyOperator

Streamline communication with cutting-edge call and WhatsApp API solutions, IVR, CRM, and campaign management tools for sales, customer service, and marketing.

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Yalo

Automate and personalize conversational commerce flows to drive sales and customer engagement through messaging apps like WhatsApp.

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VTalkz

Engage customers with personalized WhatsApp messages, automate marketing and support activities, and improve satisfaction through targeted broadcast campaigns and shared team inboxes.

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Zapier

Automate tasks across 7,000+ app integrations with AI-driven workflows and bots, turning ideas into custom workflows without requiring tech expertise.

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Bird

Unifies email, SMS, and WhatsApp customer interactions, enabling personalized marketing and low-cost management of over 5 trillion messages per year.

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Trengo

Unify customer conversations across multiple channels, automate routine tasks, and leverage AI to resolve up to 50% of common issues, freeing teams for complex cases.

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Respond.io

Capture and manage leads from multiple channels, automate timely responses with AI, and convert them into sales with a centralized conversation platform.

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Webex CPaaS

Automates end-to-end customer journeys across 16+ channels, providing personalized interactions and centralized control with real-time reporting and security tools.

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Manychat

Automate two-way conversations across Instagram DM, Facebook Messenger, and SMS with unlimited custom flows, AI-powered tools, and targeted customer segmentation.

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Omnichat

Centralizes multichannel messages, enabling fast customer support, automated customer journeys, and cohesive shopping experiences across websites and social media.

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Simla

Manage customer interactions across WhatsApp, Facebook, Instagram, and websites in one interface, automating responses with AI-powered chatbots.

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WhatsHook

Receive real-time notifications and updates from web applications and APIs directly to your WhatsApp account with easy integration and customizable messaging.