SleekFlow

Automates customer interactions across multiple channels with personalized workflows, capturing leads and data, and offering a unified customer view.
Omnichannel Messaging Customer Interaction Automation AI-powered Chat Management

SleekFlow is an omnichannel messaging platform that automates customer interactions with AI. It can handle marketing, sales and support communications on messaging apps like WhatsApp, Instagram and others.

SleekFlow lets businesses personalize customer interactions with automated workflows that lead customers through discovery, purchase and loyalty. It can capture leads and first-party data with click-to-chat links, ads, QR codes and website widgets. Retargeting messages can be sent at the right time with the ability to segment and personalize flows.

The platform lets businesses set up messaging automation with a visual interface, routing conversations and updating contact information based on customer responses or behavior. It also offers centralized chat management, consolidating messages from different channels into a single shared inbox for a unified customer view. AI-powered smart replies and collaboration tools help businesses respond more quickly.

SleekFlow offers a 360-degree customer view, letting businesses build profiles by integrating with external platforms or creating a CRM database. That means businesses can access customer information, orders and bookings directly in the chat interface. Businesses can segment contacts with labels and lists to create targeted campaigns. The platform can send targeted messages to thousands of customers at once and offers features like in-thread shopping and dynamic content creation.

Businesses can integrate SleekFlow with their existing technology stack, including Shopify, HubSpot CRM and Salesforce CRM. The solution is enterprise-grade, certified under ISO27001 and GDPR. Businesses can automate growth with a free plan and upgrade for more features.

SleekFlow is used by more than 5,000 businesses across retail, food and beverage, and technology, media and telecom. It's designed to help businesses build long-term relationships with customers by automating sales, marketing and support workflows. Businesses can get access to premium features like AI-powered mobile apps, more advanced security and customer success support. Businesses that want to generate more leads and conversions through personalized engagement can use SleekFlow's suite of automation and optimization tools for customer interactions.

Published on July 11, 2024

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