Question: Can you recommend a platform that integrates messaging apps like WhatsApp and Instagram for customer interactions and support?

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SleekFlow

If you're looking for a platform that can handle messaging apps like WhatsApp and Instagram for customer service and support, SleekFlow is a strong contender with its AI-driven omnichannel messaging. The platform automates customer interactions across multiple channels with customizable workflows, visual messaging automation, AI-generated smart replies and centralized chat management. It also offers a 360-degree customer view so you can better manage marketing, sales and support interactions.

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Omnichat

Another good option is Omnichat, which combines WhatsApp, Facebook, Instagram and LINE with website live chat for a broad customer service and marketing foundation. Omnichat offers features like official WhatsApp Business Solution Provider integration, marketing automation and sales conversion tools. It's geared for sales and online presence, with several pricing tiers and a 14-day free trial.

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Sinch Engage

If you're looking for a platform that's easy to use and scalable, check out Sinch Engage. It offers WhatsApp, Instagram and Facebook Messenger support for conversational marketing, a unified inbox and a chatbot builder that's easy to use. With analytics and security and compliance built in, Sinch Engage is good for companies that want to improve customer engagement and support without a lot of hassle.

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Haptik

Last, Haptik offers a more powerful customer lifecycle management foundation that uses Generative AI to improve customer support and sales on multiple channels, including WhatsApp, Instagram and Facebook Messenger. It offers tools for Gen AI Web Q&A, sales support and performance monitoring to help companies improve customer satisfaction and operational efficiency.

Additional AI Projects

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Qiscus

Consolidate multiple communication channels into one platform, enabling efficient customer interactions and improved sales conversions through automated support and human-bot collaboration.

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Whautomate

Automate customer engagement and support across multiple channels, increasing sales and productivity by up to 10 times with personalized marketing campaigns.

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Chat360

Deploy no-code chatbots across WhatsApp, Facebook Messenger, Instagram, and websites to deliver personalized customer experiences and automate tasks.

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HelpCrunch

Consolidate all customer communication channels into one multichannel support interface.

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Gupshup

Automate customer engagement across multiple channels with AI-powered chatbots, maximizing lifetime value and lowering service costs through personalized interactions.

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Engati

Build and manage conversational AI across multiple channels, including WhatsApp and Instagram, with omnichannel engagement and low-code bot building capabilities.

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Spur

Automate customer support, marketing, and commerce across multiple channels, including WhatsApp, Facebook, and Instagram, with a centralized, no-code workflow builder.

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Chatsimple

Automate customer interactions with customizable, multilingual AI chatbots that capture leads, provide 24/7 support, and personalize responses.

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Yalo

Automate and personalize conversational commerce flows to drive sales and customer engagement through messaging apps like WhatsApp.

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Clickatell

Deliver personalized customer interactions, boost loyalty, and drive revenue through automated and AI-powered chat commerce and messaging channels.

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Twilio

Unlock personalized customer journeys across channels with a suite of APIs for messaging, voice, email, and user verification, enabling efficient engagement and acquisition.

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Manychat

Automate two-way conversations across Instagram DM, Facebook Messenger, and SMS with unlimited custom flows, AI-powered tools, and targeted customer segmentation.

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Libromi

Build complex WhatsApp chatbots without coding, automating customer interactions and sales with AI-powered responses, media, and interactive elements.

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CommBox

Consolidates all channels into a unified inbox, empowering businesses to efficiently address customer requests with automation and AI-driven human touch.

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Peach

Create WhatsApp-native apps without coding, reducing friction in user journeys, and enabling various actions within the chat window.

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Respond.io

Capture and manage leads from multiple channels, automate timely responses with AI, and convert them into sales with a centralized conversation platform.

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Aivo

Automate and enhance customer interactions across multiple touchpoints with personalized conversations, 24/7 support, and seamless live agent integration.

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Glassix

Centralize and accelerate customer communications with a unified inbox, automated conversation routing, and omnichannel continuity.

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DashCX

Centralize and automate WhatsApp sales chats for teams, streamlining lead qualification, performance monitoring, and customer engagement to boost revenue and sales performance.

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INSIDE

Delivers personalized customer experiences through AI-driven live chat, messaging, and omnichannel service, enabling proactive and data-driven engagement.