Sendbird Alternatives

If you're looking for a Sendbird alternative, boost.ai is a powerful conversational AI platform that can help you boost customer satisfaction and automate customer service. It includes AI chat and voice bots for personalized customer interactions, high scalability and easy integration with existing systems. The platform is geared towards companies that want to increase self-service rates while maintaining high-quality interactions.

Another top contender is Haptik, a Conversational CRM that uses Generative AI to help companies manage the customer lifecycle across industries. It offers tools for rapid customer support, personalized sales guidance and efficient agent chat, as well as support for multiple channels like WhatsApp, Instagram and SMS. Haptik's mission to boost customer satisfaction and operational efficiency makes it a good choice for companies looking for a comprehensive customer engagement platform.

If you're looking for something a bit more narrow in focus, Quiq is geared for fast and accurate customer service with Generative AI and Large Language Models. Quiq offers customer AI assistants for personalized responses, agent AI assistants for handling multiple conversations at once, and an AI Studio for designing and testing AI experiences. It supports asynchronous interactions and integrates with multiple CRM systems, offering a secure and scalable option for enterprises that want to automate customer support.

Last, Kommunicate is a flexible and scalable chatbot platform for automating customer inquiries. It supports more than 100 languages and can span multiple channels, including websites and messaging apps. Kommunicate promises fast and accurate responses, personalized experiences and enterprise-grade security, making it a good option for companies of all sizes looking to improve customer service operations.