Re:amaze Alternatives

If you're looking for a replacement for Re:amaze, Zendesk is a good candidate. It's a broad suite of customer service tools, including AI Agents to field requests, AI-powered Workforce Management to optimize staffing and Personalization integrations to personalize interactions. It spans a variety of communication channels and is designed to grow with your business, making it a good choice for companies of all sizes.

Another good candidate is DeepConverse, a service specializing in AI-powered customer service operations. It offers customized chatbots, automated ticketing and support across channels like WhatsApp, Facebook Messenger and SMS. It's secure and adheres to industry standards, and it can be integrated with other services like Zendesk, so it's a good option for e-commerce and other businesses.

If you're looking for something more enterprise oriented, boost.ai has more sophisticated conversational AI abilities. It offers AI chat and voice bots, scalability and integration with existing services, so it can handle a lot of traffic while keeping costs low. The service offers omnichannel consistency and 24/7 coverage, and it can mix human and virtual agents for the best possible customer service interactions.

Last, Forethought is another contender. It automates mundane tasks and improves resolution rates with tools like Solve, Triage, Assist and Discover. It integrates with leading helpdesks and promises big returns on investment and efficiency gains, so it's a good option for e-commerce and SaaS businesses.