If you're looking for another Podium alternative, CM.com is another option. It's an AI-powered conversational software platform that includes tools to help you build better customer relationships through its Engagement, Connectivity, Payments, and Ticketing Platforms. CM.com also offers tools like Conversational AI Cloud, Generative AI Engine, and a Customer Data Platform that can help with automating customer support, setting up chatbots and consolidating customer profiles.
Another option is Salesforce, an AI-powered CRM platform that spans marketing, sales and service teams. With tools like Einstein 1 for a 360-degree customer view, AI Copilot for building relationships and generating content, and Slack Integration for CRM collaboration, Salesforce can help you modernize operations, cut costs and improve customer satisfaction.
Engageware is another option. It's geared for delivering great customer experiences across many industries, automating customer service and increasing employee productivity. Engageware offers 24/7 omnichannel support and has been used by companies in finance, retail and healthcare to improve efficiency and customer satisfaction.
For a more direct approach to converting leads, Respond.io offers an all-in-one customer conversation management platform that captures leads from multiple touchpoints and uses AI to convert them into sales. With tools like AI-powered automation, real-time monitoring, and customizable software integrations, Respond.io helps businesses maintain consistent branding and close more deals through multiple communication channels.