Paka AI Alternatives

If you're looking for another Paka AI alternative, LivePerson is worth a look. It's a full conversational AI platform for moving businesses online and into digital-first customer interactions. LivePerson says it can boost engagement and results by sending voice calls to digital channels, reducing operating costs by 30%, and improving customer satisfaction by 10%. It also empowers agents with the full suite of tools and intelligence, lowering agent churn and increasing productivity.

Another good alternative is Auralis, which automates customer support tasks and handles up to 70% of customer requests automatically. It offers in-app messaging, Support CoPilot and a Helpdesk Assistant. Auralis supports more than 100 languages and integrates with existing help desk software, so it's a good option for businesses that want to scale their customer support operations. It also offers a range of pricing tiers, including Recommended and Enterprise options.

For ecommerce companies, DigitalGenius offers AI-powered customer service automation. It offers immediate care and personalized answers through conversational and visual AI. With deep integrations with a range of platforms, DigitalGenius helps ecommerce companies proactively resolve customer issues and deliver personalized experiences, resulting in lower resolution times and higher customer satisfaction.

Last, MetaDialog is another platform that uses generative AI to automate customer support. It offers features like a Retriever model for quick information retrieval, customizable flows and responses, and flexible escalation rules. MetaDialog integrates with popular customer support software like Zendesk and Intercom and offers flexible pricing, making it a good option for businesses large and small.