If you're looking for another Moveo alternative, Verloop is worth a look. It's got a rich feature set, including automated chat and voice support, agent empowerment tools and multilingual support. Verloop.io also has real-time monitoring and role-based access control, which makes it a good choice for e-commerce and banking. As with Moveo, it's designed to keep customers happy and lighten the load on live agents.
Another option is Ultimate. It automates more than 60% of support requests across multiple digital channels, improving customer satisfaction and agent productivity. It's got a no-code interface for custom dialogues and backend integrations for personalized responses. Ultimate also has an Analytics Suite for optimizing conversation performance and integration with any CRM, so it's a good choice for companies that want to scale support operations.
If you want a hybrid approach that combines human and virtual agents, boost.ai has a mature option. The company's platform integrates with existing systems and offers generative AI for creative answers. Boost.ai positions itself as a scalable and secure option for high traffic while keeping costs low. The conversation builder is designed to be easy to use, and the company focuses on return on investment, too, so it's a good choice for companies that want to automate customer service without a lot of fuss.
Another option is DeepConverse, which offers personalized chatbots and a cognitive answer engine for quick results. It supports multiple channels, including WhatsApp and Facebook Messenger, and is designed for companies of all sizes. With zero-code functionality and support for security standards like PCI-DSS, HIPAA and GDPR, DeepConverse is a good option for e-commerce, education, gaming and insurance companies that want to automate customer service.