If you're looking for a Listrak alternative, Braze is definitely worth considering. The customer engagement platform uses AI to personalize interactions in real time across channels like email, mobile app, SMS, WhatsApp and web messaging. It offers journey orchestration, flexible segmentation and real-time triggers, making it a good fit for retail and financial services. The platform is designed to be highly scalable and secure, ensuring compliance with privacy and security requirements.
Another good option is Blueshift, which marries customer data with AI-powered decisioning to send marketing campaigns across multiple channels. It includes a Customer Data Platform for creating rich customer profiles, AI-Powered Decisioning for automating marketing work, and Cross-Channel Delivery for managing customer journeys. Blueshift also offers predictions and recommendations, which can help businesses create detailed profiles and recommend products, leading to better customer engagement and retention.
If you want to personalize the customer experience, Iterable is worth a look. The platform lets companies personalize experiences by using real-time data across web, email, SMS, in-app and other channels. It includes features like personalized messaging, synchronized channels and dynamic campaigns to drive conversions and revenue. Iterable's AI abilities and open architecture let you tap into more than 100 partner networks, so it's good for a broad range of industries.
Last, Optimove offers a customer-centric marketing approach that puts customer data at the heart of marketing operations. It includes a Real-Time CDP for unified customer data, Multichannel Decisioning for customer communications, and AI Optimization for personalized messages and journeys. Optimove is good for retail and iGaming, among other industries, and is designed to increase customer loyalty and engagement by shifting from product-led to customer-led marketing.