If you're looking for a different Innkeeper alternative, Asksuite is worth a look. This AI-powered omnichannel service platform is designed to help hotels improve the service experience and reservation sales productivity. It includes AI booking assistants, omnichannel inboxes and inbound reservation CRMs to span multiple communication channels and automate repetitive tasks. That can lead to higher direct bookings and revenue, better reservation team management and higher sales and reservation agent productivity.
Another good option is TrustYou. TrustYou's all-in-one guest experience solution is designed to help hotels improve customer satisfaction and loyalty through its suite of products, including the Customer Experience Platform, Customer Data Platform and chatAI Platform. The tools analyze surveys and reviews, merge customer data into single profiles and offer fast and personalized recommendations to guests. The integrated solution can help streamline guest interactions and respond to customer feedback more effectively, improving the booking experience.
These alternatives offer suites of tools that can help hotels run more efficiently, improve guest services and boost revenue. Both Asksuite and TrustYou use AI to automate some tasks and provide real-time insights, making them good Innkeeper alternatives.