Haptik Alternatives

If you're looking for a Haptik replacement, MetaDialog is worth a look. The platform uses generative AI to power customer support and comes with features like a Retriever model for quick information gathering, Large Language Models (LLMs) for precise answers, customizable flows, and API-first integration. It supports multilingual interactions and can be integrated with tools like Zendesk, Intercom and Facebook Messenger, so it's a good choice for companies looking to improve customer support efficiency.

Another good option is Quickchat AI, a no-code platform that lets businesses create their own AI Assistants for customer support, lead generation and other tasks. With features like multilingual support, customizable conversation styles and a knowledge base creation tool, Quickchat AI is flexible and can be integrated with helpdesk and CRM tools. It also offers several pricing plans, including an unlimited AI message plan and a 7-day free trial for testing.

If you're looking for a more complete solution, check out Verloop. The platform automates chat and voice interactions, increases agent productivity and customer satisfaction through features like automated support, agent empowerment tools and multilingual support. Verloop.io is geared for industries like e-commerce, banking and travel, and the company says it's been able to speed up response times and improve customer satisfaction.

Last, DeepConverse offers a streamlined customer service operation with personalized conversational chatbots. The platform automates up to 80% of incoming requests, offers interactive guides for troubleshooting, and supports multiple channels like WhatsApp and Facebook Messenger. It's good for e-commerce, education, gaming and insurance companies, and can be integrated with tools like Zendesk and Salesforce.