Gupshup Alternatives

If you're looking for another Gupshup alternative, Haptik is worth a look. It has a range of tools, including Gen AI Web Q&A for fast customer support, Gen AI Sales Assistant for buying guidance, and Smart Agent Chat for efficient agent interactions. Haptik spans multiple channels, including WhatsApp, Instagram Direct and Google Business Messages, and can help companies boost customer satisfaction and lower operational costs.

Another option is Engati, a conversational AI chatbot platform that spans multiple languages and channels for WhatsApp, Instagram and live chat. It's got low-code bot creation and integrates with tools like Shopify. Engati can help companies automate customer communications and generate leads, making it a good fit for e-commerce and health care.

If you need something more geared for the enterprise, check out boost.ai. The company's AI chat and voice bots are designed to personalize customer interactions and handle high traffic volumes without a big cost. It's got scalability, security and a hybrid option that combines human and virtual agents, which can dramatically boost self-service rates and customer satisfaction.

Last, ChatBot lets businesses create their own AI chatbots without technical expertise. It's got a generative AI foundation, training with multiple data sources and in-house data hosting for privacy. With integrations and tiered pricing, ChatBot can handle up to 80% of customer inquiries, freeing up human staff for more complicated issues.