Glassix Alternatives

Centralize and accelerate customer communications with a unified inbox, automated conversation routing, and omnichannel continuity.
Haptik screenshot thumbnail

Haptik

If you're looking for another Glassix alternative, Haptik is definitely worth a look. This platform uses Generative AI to transform customer lifecycle management in multiple industries. It provides a range of tools, including Gen AI Web Q&A for fast customer support and a Smart Agent Chat for more productive agents. Haptik also handles customer interactions across multiple channels, including WhatsApp, Instagram Direct and Google Business Messages, so it's a good option for companies that want to improve customer satisfaction and operational efficiency.

boost.ai screenshot thumbnail

boost.ai

Another good option is boost.ai, an enterprise-focused conversational AI platform that can help you improve customer satisfaction and automate customer service. It includes AI chat and voice bots for personalized interactions and supports omnichannel consistency and 24/7 coverage. The platform is designed to scale and secure, with a hybrid approach that combines human and virtual agents. It's good for boosting self-service rates across channels without sacrificing quality.

Verloop screenshot thumbnail

Verloop

If you want to automate customer support and make your agents more productive, Verloop is another option. The platform automates chat and voice interactions and has features like automated chat and voice support, agent empowerment tools and contextual conversations. Verloop.io also has multilingual support, campaign management and real-time monitoring, so it's a good option for deflecting support requests and improving overall customer satisfaction.

Comm100 screenshot thumbnail

Comm100

Last, Comm100 is another option worth considering. This omnichannel communication platform centralizes customer interaction across many channels, including live chat, bots and email. It has features like enterprise-class live chat, automation of more than 80% of inquiries and a knowledge base. Comm100 is designed to find the right balance between human and bot interaction, so you can personalize the customer experience while keeping things efficient and scalable.

More Alternatives to Glassix

Ultimate screenshot thumbnail

Ultimate

Automates over 60% of customer support requests across multiple channels, delivering faster response times, improved efficiency, and personalized interactions.

Chaindesk screenshot thumbnail

Chaindesk

Build custom AI chatbots trained on your business data with a no-code interface, offering accurate and secure answers for customer support and lead generation.

Yellow.ai screenshot thumbnail

Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

DeepConverse screenshot thumbnail

DeepConverse

Automate customer service operations with AI-powered chatbots that engage customers in a personalized and precise way, reducing support costs and improving productivity.

My AskAI screenshot thumbnail

My AskAI

Handles up to 75% of support requests, integrating with existing live chat tools to free up time and reduce costs with quick and efficient answers.

Auralis screenshot thumbnail

Auralis

Automates up to 70% of customer support requests instantly, providing 24/7 accurate answers and support, while reducing handle time and increasing customer satisfaction.

Zendesk screenshot thumbnail

Zendesk

Unifies customer interactions across channels, leveraging AI to deliver personalized experiences, faster issue resolution, and improved team productivity.

Chatsimple screenshot thumbnail

Chatsimple

Automate customer interactions with customizable, multilingual AI chatbots that capture leads, provide 24/7 support, and personalize responses.

VOC AI screenshot thumbnail

VOC AI

Automate over 50% of customer questions with accurate answers, and gain deep insights into customer sentiment to drive business improvement.

Ada screenshot thumbnail

Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.

Gupshup screenshot thumbnail

Gupshup

Automate customer engagement across multiple channels with AI-powered chatbots, maximizing lifetime value and lowering service costs through personalized interactions.

Tiledesk screenshot thumbnail

Tiledesk

Automate customer service with AI Agents, leveraging large language models for accurate responses, and seamlessly hand over to human agents when needed.

Chat360 screenshot thumbnail

Chat360

Deploy no-code chatbots across WhatsApp, Facebook Messenger, Instagram, and websites to deliver personalized customer experiences and automate tasks.

Forethought screenshot thumbnail

Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

LivePerson screenshot thumbnail

LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

helpix screenshot thumbnail

helpix

Provides automated, intelligent customer service across multiple channels, responding immediately in customers' native languages with human-like conversations.

Khoros screenshot thumbnail

Khoros

Delivers personalized support experiences through a unified interface combining AI-powered digital concierge, self-service knowledge, and live agent support.

DigitalGenius screenshot thumbnail

DigitalGenius

Automates customer service tasks with deep integrations, visual AI, and generative AI, providing instant support and personalized answers to customers' questions.

ChatBot screenshot thumbnail

ChatBot

Automate customer service with AI-driven chatbots that deliver fast and accurate answers, without requiring technical expertise or third-party providers.

MetaDialog screenshot thumbnail

MetaDialog

Automate up to 87% of customer support conversations with AI-powered multilingual support, ensuring precise and compliant answers at scale.