Freshsales Alternatives

If you're looking for a Freshsales alternative, People.ai is another top contender. It has a data platform that's designed to help revenue teams get AI-powered insights. With tools like SalesAI for automating manual work, assessing account and deal health and making prescriptive coaching recommendations, it can help automate sales and make better decisions.

Another top contender is Conversica, a conversational AI platform that can interact with customers in a human-like way. It can handle lead engagement and qualification, support multilingual and omnichannel conversations, and integrate with leading CRM and customer success platforms. That makes it good for qualifying leads, reactivating opportunities and improving customer retention.

Salesforce is another option, particularly if you're already using Salesforce. It has a broad AI-powered CRM that spans marketing, sales and service teams on a single foundation. Among its features are Einstein 1 for a 360-degree customer view, AI Copilot for building relationships and Data Cloud for linking outside data to customer experiences and productivity.

Last, Kustomer is a contender if you want to use AI-powered automations to deliver better customer service. It's got a single customer view, omnichannel messaging and business process automation. The company's platform is designed to increase agent productivity and customer satisfaction while reducing operational costs, so it's good for companies of all sizes.