If you're looking for a Dialworks alternative, Awarathon is a powerful option for sales teams. It offers video-roleplay enabled sales coaching with AI-generated realistic sales simulations. The platform includes an Interactive AI Persona Trinity, Practice Modules, and Advanced Analytics to help sales reps maintain sales excellence. It's designed to improve performance, optimize training efficiency, and ensure consistent brand communication.
Another option is Klenty, a sales engagement and intelligence platform. It automates tasks with AI to manage and personalize outreach across multiple channels, including email, phone, LinkedIn, WhatsApp, and SMS. Klenty helps boost call efficiency and provides sales intelligence, integrating seamlessly with popular CRM tools like HubSpot, Zoho, Salesforce, and Pipedrive. That makes it a good option for sales teams looking to boost productivity.
If you're looking for a more comprehensive customer service platform, check out Dixa. It handles customer interactions across multiple channels – native voice, email, social media, messaging, and chatbot – through a single, intuitive interface. Dixa offers omnichannel support, AI-powered conversations, and smart tools to automate routine tasks, so agents can focus on high-value interactions and improve customer satisfaction.