If you're looking for another CyanArrow alternative, My AskAI might be a good choice. This customer support tool can be integrated with popular live chat tools like Intercom, Zendesk or HubSpot to deflect up to 75% of support requests. It includes features like a seamless handoff to human reps with a summary of the chat history, automated content integration, verified AI answers that are confirmed instantly, and customizable chatbots that can support multiple languages. My AskAI has flexible pricing options, including a free tier, so you can lower your support costs without hurting customer satisfaction.
Another good option is Algomo, an AI-powered customer interaction platform that automates and personalizes customer support. It includes an AI chatbot that can answer up to 85% of repetitive questions, live chat with human and AI triaging, and personalized interactions in more than 100 languages. Algomo supports omnichannel communication and can be integrated with tools like Shopify, Hubspot and Google Analytics. It's geared for e-commerce, travel and SaaS companies, helping you convert prospects into customers with top-notch service.
If you're looking for a more complete solution, Forethought is an AI-powered customer support platform that automates routine work, improves resolution rates and lowers support costs with tools like Solve, Triage, Assist and Discover. Forethought integrates with popular helpdesks like Zendesk, Salesforce and ServiceNow, and is suited for e-commerce, SaaS and FinTech companies. It promises strong returns on investment and faster first response times.
Last, Help Scout is an AI-powered customer support system that automates routine tasks and simplifies communication. It includes features like AI Drafts, AI Answers, AI Summarize and AI Assist that let support teams focus on more complex interactions. Help Scout's simple interface and easy setup make it a good option for those who want to get up and running quickly, and it can free up time for more important work.